Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Virginia Beach, VA, at the Delta Hotel by Marriott Virginia Beach Waterfront. Compensation is not specified; the posting describes wages as highly competitive. The supervisor supports the hotel’s front desk team and guest experience. The role guides guest service agents while handling front desk operations, including registration, payments, and guest requests. It contributes to guest satisfaction and repeat business by providing clear staff direction and resolving service issues professionally.

What you'll do

• Communicate direction to staff, assign and instruct guest service agents, and observe performance
• greet guests and respond to requests
• complete registration and checkout processes
• handle payments and guest accounts
• supervise guest service agents
• resolve complaints and customer complications
• remain alert during emergencies and busy periods
• perform other job-related duties as assigned.

What we're looking for

Skills & competencies

front desk supervisor

part-time

virginia beach va

delta hotel by marriott

crescent hotels & resorts

guest services

hotel operations

guest service agents

guest registration

customer complaints

flexible scheduling

marriott room discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefit plan for eligible associates and family members, 401(k) matching for eligible associates, flexible scheduling, Crescent property discounts, and Marriott employee room-rate discounts.

Why this role

Part-time position; hotel and Marriott employee room discounts, flexible scheduling, and benefits for eligible associates.

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.