Technical Solutions Specialist

Job overview

The Technical Solutions Specialist role is onsite in Palo Alto, CA, with 8-hour evening shifts. Compensation is $40.90–$53.17 per hour. The position supports Stanford Health Care end users and networking equipment across San Francisco Bay Area locations. The specialist installs, configures, repairs, and maintains desktop, mobile, and network devices while resolving user incidents with the service desk and engineering teams. This work helps keep technology available and secure for the organization’s end users.

What you'll do

• Provide onsite support for Windows and Mac desktops and mobile devices
• install, configure, repair, and maintain devices, software, and MDM solutions
• resolve help desk tickets
• perform basic network troubleshooting and port activation
• diagnose issues and coordinate OEM parts or service
• support special events and inpatient telemedicine/audio-visual equipment
• update asset records and support audits
• collaborate with engineering and service desk teams
• document technical procedures
• support AI-driven workflow improvements as described.

What we're looking for

Skills & competencies

technical support

windows

macos

mobile device support

network troubleshooting

desktop support

palo alto ca

san francisco bay area

stanford health care

8-hour evening shift

$40.90–$53.17/hour

after-hours/weekend on-call rotation

Work arrangement

• Weekend coverage required

Why this role

Requires three years of related work experience; high school diploma, technical training, or equivalent education and technical experience. The posting notes after-hours/weekend on-call support rotation depending on location.

About the employer

Stanford Health Care is hiring for this role. Industry: HMO Medical Centers. Sector: 62.