Service Advisor — Automotive

Job overview

Service Advisor — Automotive is an onsite, full-time role in Michigan City, IN. Compensation is not specified; the posting describes pay as based on experience and performance. Chris’s Car Care is growing its front-of-house team. The Service Advisor manages customer communication and repair orders, explains recommended repairs, and coordinates with technicians and parts vendors. The role helps customers understand repair needs and supports a smooth shop workflow from appointment scheduling through repair completion.

What you'll do

• Answer phones and schedule appointments
• greet customers and identify needs
• build and manage repair orders
• update customers during repairs
• review technician inspections and test results
• present recommended repairs and obtain authorization
• order and manage parts
• coordinate with vendors and technicians
• follow up on declined services and recommendations.

What we're looking for

Skills & competencies

service advisor

automotive

chris's car care

michigan city in

full-time

monday–friday

no weekends

customer communication

repair orders

parts coordination

automotive experience

training available

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• ongoing training and development
• modern paperless shop
• technician support
• established customer base and consistent workflow.

Why this role

The posting states a Monday–Friday schedule with no weekends and says candidates with automotive knowledge may be trained, including entry-level candidates who begin with parts, customer communication, scheduling, and shop workflow.

About the employer

Chris's Car Care is hiring for this role. Industry: General Automotive Repair. Sector: 81.