Patient Services Associate, Bilingual Spanish/English

Job overview

Patient Services Associate, Bilingual Spanish/English is an onsite, full-time role in Bristol, CT, paying $23 per hour. The associate is the first point of contact for patients at Community Health Center of Bristol. The role supports a welcoming patient experience by coordinating appointments, maintaining accurate records, handling insurance and payment tasks, and managing calls. Accurate, confidential front-office support helps patients and clinical staff navigate care services.

What you'll do

• Greet patients and visitors
• schedule and reschedule appointments
• verify and update patient demographics, insurance, and forms
• reconcile visits
• collect payments and copays
• answer and direct calls and document them in the EHR
• scan forms
• maintain confidentiality
• escalate concerns and support office supply monitoring.

What we're looking for

Skills & competencies

patient services associate

bilingual spanish-english

patient reception

appointment scheduling

insurance verification

electronic health records

customer service

bristol ct

community health center

$23/hour

saturday monthly

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may have access to health and wellness benefits, retirement savings, paid time off, professional development and tuition assistance, employee assistance resources, and other company-sponsored benefits.

Why this role

Spanish-speaking bilingual skills are required; the schedule varies by site needs and includes one Saturday per month.

About the employer

Moses/Weitzman Health System is hiring for this role. Industry: HMO Medical Centers. Sector: 62.