Front Desk Guest Services and Visitor Experience Specialist

Job overview

The Front Desk Guest Services and Visitor Experience Specialist role is onsite in Parsippany, NJ, with work at various client sites as assigned. The posting lists pay of $17–$18 per hour. The role combines guest service with attention to premises safety and security. The role exists to provide a welcoming first point of contact while helping maintain a secure environment. It supports guest check-in and requests, applies loss-prevention procedures, assists with emergency response and incident reporting, and helps train new front desk staff on protocols.

What you'll do

• Greet guests and assist with check-in and check-out
• respond to inquiries, complaints, and requests
• enforce loss-prevention policies and procedures
• offer emergency or first-aid assistance and report incidents
• collaborate with law enforcement as needed
• assist in training new front desk staff on protocols and emergency procedures.

What we're looking for

Skills & competencies

front desk

guest services

visitor experience

customer service

guest check-in

loss prevention

emergency assistance

incident reporting

parsippany nj

ran-r group

$17–$18/hr

Work arrangement

• Weekend coverage required

Why this role

The posting seeks flexible availability, including weekends and holidays, and notes that security or law-enforcement experience is relevant.

About the employer

Ran-r Group Llc is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.