Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is onsite in Pompano Beach, FL; compensation is not specified. At Sands Harbor Resort & Marina, guest satisfaction and teamwork are central to the waterfront hospitality environment. The agent serves as a first point of contact, helping guests have a welcoming and smooth stay. The role supports daily hotel operations by handling arrivals, reservations, payments, guest requests, and coordination with housekeeping and maintenance.

What you'll do

• Welcome guests and manage check-in and check-out
• handle reservations, room assignments, cancellations, and guest requests
• answer calls and inquiries
• process payments and maintain billing and reservation records
• coordinate with housekeeping and maintenance
• share information about local attractions and services
• maintain an organized front desk and lobby.

What we're looking for

Skills & competencies

hotel front desk agent

hospitality

guest services

check-in

check-out

reservations

guest payments

customer service

pompano beach fl

sands harbor resort & marina

Work arrangement

• Weekend coverage required

Why this role

Guest-facing role in a waterfront resort and marina setting; flexible schedule includes weekends and holidays.

About the employer

Sands Harbor Resort & Marina is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.