Member Service Consultant — Surprise Branch

Job overview

The Member Service Consultant — Surprise Branch role is onsite in Surprise, AZ, and pays $20–$21.39 per hour. The position supports Credit Union West’s member-facing branch services and financial guidance.

What you'll do

• Process teller transactions and balance a cash drawer
• open, maintain, and close member accounts
• assist with digital banking and account services
• identify member needs and recommend products
• process consumer loan applications and funding
• complete loan and title documents
• support other branches as needed.

What we're looking for

Skills & competencies

full-time

member service consultant

credit union

surprise az

branch banking

teller operations

new accounts

consumer loans

member service

monday–saturday

$20–$21.39 per hour

credit union west

Work arrangement

• Weekend coverage required

Benefits & perks

• 100% paid health, dental, and vision insurance for full-time employees
• incentives up to 15% depending on position
• 401(k) match up to 5%
• profit sharing
• tuition and gym reimbursement
• paid holidays, vacation, and sick days.

Why this role

The role includes five weeks of full-time training at the corporate headquarters in Glendale, AZ, before transitioning to the Surprise Branch. The posting states that shifts may fall Monday–Saturday, 8 AM–6 PM.

About the employer

Credit Union West is hiring for this role. Industry: Credit Unions. Sector: 52.