IT Field Service Technician

Job overview

The IT Field Service Technician role is onsite in Cincinnati, OH, with service work at client sites throughout the Cincinnati metro area and surrounding regions. Compensation is not specified. The position is part of the Information Technology department and reports to the IT Manager or Field Operations Lead. The technician provides hands-on support for end-user devices, network infrastructure, and structured cabling, while coordinating field projects and vendor work. The role helps maintain reliable client IT systems through troubleshooting, installation, documentation, and safe field execution.

What you'll do

• Diagnose and resolve hardware and software issues
• troubleshoot servers and network equipment
• perform equipment installations and changes
• install and certify structured cabling
• coordinate high-voltage work with licensed electricians
• deploy and maintain network hardware
• document service and test results
• coordinate site readiness, schedules, and project status with stakeholders.

What we're looking for

Skills & competencies

it field service technician

it support

network infrastructure

structured cabling

fiber optics

cincinnati oh

kinettix inc.

client site support

data centers

lan/wan

field operations

Work arrangement

• Weekend coverage required

Why this role

The posting notes regular travel to client sites and that flexible scheduling, including occasional evenings or weekends, may be required.

About the employer

Kinettix Inc. is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.