Service Advisor – Planet Lincoln

Job overview

The Service Advisor – Planet Lincoln role is onsite in Spring, TX; compensation is not specified. The position supports customer service at Planet Lincoln by helping ensure service is consistent, timely, and accurate. The advisor receives vehicle information and service requests, explains repair orders, estimates repair time and cost, coordinates service follow-up, and addresses customer concerns. The role also supports required service documentation and confirms repairs through vehicle test drives and technician referrals.

What you'll do

• Greet customers and receive vehicle information
• explain repair orders and record requested services
• confirm repairs through test drives and technician referrals
• estimate repair time and cost
• handle customer complaints
• maintain files required by government and factory requirements.

What we're looking for

Skills & competencies

service advisor

planet lincoln

automotive service

customer service

repair orders

service scheduling

repair estimates

vehicle test drives

customer complaints

spring tx

medical insurance

dental insurance

401(k)

continuing education and training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental insurance, 401(k) retirement savings plan, vacation time, holiday and sick leave, and company-paid continuing education and training.

Why this role

Benefits include medical and dental insurance, a 401(k) plan, vacation, holiday and sick leave, and company-paid continuing education and training.

About the employer

World Class Automotive Organization is hiring for this role. Industry: General Automotive Repair. Sector: 81.