National Accounts Program Manager

Job overview

The National Accounts Program Manager is an onsite role based in Springville, UT. Compensation is not specified, and this position supports the sales and account management team at Bio-One Inc. This role exists to manage a portfolio of national accounts, ensuring exceptional service delivery and driving long-term retention. The Program Manager acts as a primary point of contact for customers and the call center, collaborating with sales leadership to manage contracts and account health.

What you'll do

• Serve as primary relationship owner for national accounts
• develop and execute account plans
• act as escalation point for call center and customers
• partner with Director of Sales on renewals
• track KPIs using HubSpot
• lead business reviews
• identify at-risk accounts.

What we're looking for

Skills & competencies

full-time

springville ut

account management

national accounts

biohazard remediation

hubspot

client relations

onsite

sales support

franchise

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Disability, Life Insurance, PTO, Performance Incentives

Why this role

Mid-level role focused on biohazard remediation franchise accounts.

About the employer

Five Star Franchising is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.