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IT Technician

TerraFirma · Austin, TX · IT, reporting to the IT Director

Employment type

Full-time

Work setting

On-site

Location

Austin, TX

Schedule

Day shift

Posted

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Job overview

The IT Technician role is onsite in Buda, TX, with daily onsite work required. Compensation is not specified. TerraFirma is automating construction to make it faster, cheaper, and safer, and this role is its first in-house IT field technician position. The technician keeps employees, devices, and buildings operational as the company grows. Working with the IT Director, the role prepares and redeploys equipment, resolves user issues, maintains hardware inventory, installs network cabling and devices, and supports office and network projects.

What you'll do

  • Prepare and hand off computers, tablets, and peripherals for new employees
  • wipe, reimage, and redeploy equipment
  • enroll devices in MDM platforms
  • maintain hardware inventory
  • manage the IT help Slack channel and escalate issues
  • troubleshoot hardware, Wi-Fi, printer, sign-in, and application problems
  • run, terminate, label, and test Cat6/Cat6A cable
  • mount and connect network devices
  • coordinate with outside vendors
  • carry out IT projects
  • document fixes and suggest improvements.

What we're looking for

Skills & competencies
it technician
buda tx
terrafirma
full-time
onsite
desktop support
field technician
network cabling
mdm
mac and windows
hardware inventory
it help desk
Work arrangement
  • Weekend coverage required

Why this role

TerraFirma’s first in-house IT field technician; hands-on role with training on company systems and cabling; occasional travel may be needed.

About the employer

TerraFirma is hiring for this role. Industry: Engineering Services. Sector: 54.

Additional details

Industry sector
54
Industry
Engineering Services
Occupation code
15-1232.00
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