Medical Front Desk Representative

Job overview

The Medical Front Desk Representative role is onsite in Merkel, TX. Compensation is not specified. The Shackelford County Community Resource Center’s front office supports patients and the public and works as a liaison between clients and nurses and providers. The role handles accurate front-office processing, appointment coordination, insurance verification, payments, and patient follow-up data. It helps patients access care in an appropriate timeframe and connects them with outreach or behavioral health services when needed or requested.

What you'll do

• Provide customer service
• answer and redirect calls
• schedule appointments in Athena MIS and appointment books
• verify patient demographics and insurance eligibility
• estimate patient costs using insurance or a sliding fee scale
• collect payments and enter third-party billing information
• track follow-up data
• liaise with nurses and providers
• follow HIPAA guidelines.

What we're looking for

Skills & competencies

medical front desk representative

merkel tx

shackelford county community resource center

patient scheduling

athena mis

insurance verification

patient payments

hipaa

care team support

high school diploma or equivalent

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; computer, spreadsheet, Microsoft Word and Excel skills, numerical aptitude, and ability to manage confidential records required.

About the employer

Shackelford County Community Resource Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.