Customer Service Assistant

Job overview

The Customer Service Assistant role is onsite in Houston, Texas, and compensation is not specified. The posting describes an entry-level opportunity with Talent Haven HR focused on supporting customers and helping provide a positive customer experience. The assistant responds to routine questions, helps customers identify suitable solutions, shares product and service information, and maintains interaction records. The role also supports follow-ups, outreach, and daily team service activities while participating in training and professional development.

What you'll do

• Assist customers with product and service questions
• listen to customer needs and help identify solutions
• communicate product, service, and promotional information
• support routine concerns and follow-ups
• help with relationship-building, outreach, and engagement
• maintain organized interaction records
• contribute to a welcoming customer experience
• support team members
• represent the company professionally
• participate in training and development.

What we're looking for

Skills & competencies

customer service assistant

houston tx

talent haven hr

entry-level

customer support

product information

customer follow-up

customer outreach

relationship building

paid training

professional development

mentorship

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• career advancement opportunities
• professional development programs
• supportive team environment
• hands-on customer service experience
• performance-based growth opportunities
• employee recognition
• ongoing mentorship and coaching.

Why this role

Previous customer service, retail, hospitality, or sales experience is a plus but is not required. The posting describes the role as entry-level and requires a high school diploma or equivalent.

About the employer

Talent Haven HR is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.