Bilingual Customer Service Representative

Job overview

The Bilingual Customer Service Representative role is an onsite, full-time position in Daytona Beach, FL. Compensation is $42,600–$92,000 per year. Florida One Insurance specializes in personalized auto insurance solutions and supports clients as they navigate insurance decisions. The representative helps clients understand and manage their policies by responding to inquiries, assisting with updates and claims, documenting interactions, and coordinating with agents. English and Spanish communication supports clear, empathetic service and lasting client relationships.

What you'll do

• Respond to customer inquiries by phone, email, and in person
• assist with policy updates, claims, and general insurance questions
• provide support in English and Spanish
• collaborate with agents
• maintain accurate records and documentation.

What we're looking for

Skills & competencies

bilingual customer service representative

florida one insurance

daytona beach fl

full-time

english and spanish

auto insurance

customer support

policy updates

claims assistance

$42,600–$92,000/year

medical insurance

paid time off

licensing support

growth opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life insurance
• paid time off
• support through the insurance licensing process
• growth and development opportunities.

Why this role

Medical, dental, and vision insurance; life insurance; paid time off; support and guidance through the insurance licensing process; growth and development opportunities.

About the employer

Florida One Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.