Client Care Coordinator

Job overview

The Client Care Coordinator role is onsite in Bend, OR, at approximately 20 hours per week. Compensation is $21–$26.40 per year as stated in the listing. Shepherds House Ministries works to feed the hungry, shelter people experiencing homelessness, and support individuals facing trauma, addiction, and other life-controlling challenges. Working under the RN Supervisor, the coordinator builds trusting relationships with shelter residents and helps them navigate healthcare and related services. Person-centered education, advocacy, referrals, and follow-up support residents’ health goals while remaining within the role’s non-clinical scope.

What you'll do

• Build respectful, trauma-informed relationships with shelter residents
• help residents identify healthcare needs and connect with medical, behavioral health, substance-use, dental, vision, and other services
• support appointment scheduling, preparation, attendance, and follow-up
• help navigate insurance, benefits, transportation, records, identification, pharmacy access, and basic needs
• coordinate communication among residents, shelter staff, providers, and community partners
• reinforce health education provided by licensed professionals
• report observable concerns to the RN Supervisor or appropriate professional
• maintain accurate documentation
• collaborate while maintaining confidentiality and professional boundaries.

What we're looking for

Skills & competencies

client care coordinator

shepherds house ministries

bend or

part-time

approximately 20 hours/week

healthcare navigation

care coordination

shelter residents

trauma-informed support

peer support training

non-clinical role

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, peer-support training or ability to complete it, and experience working with people facing homelessness, poverty, healthcare-access barriers, behavioral-health challenges, substance use, or similar barriers.

About the employer

Shepherds House Ministries is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.