Security Operations Center Supervisor (Third Shift)

Job overview

The Security Operations Center Supervisor (Third Shift) role is onsite at SafeTouch Security’s Jacksonville, FL corporate location. Compensation is $26 per hour. SafeTouch Security has served its community for more than 30 years. As the working leader for the assigned shift, the supervisor oversees alarm monitoring, incident escalation, emergency coordination, and customer support while maintaining individual performance expectations. The role supports reliable service, operational readiness, and consistent procedures across the Security Operations Center.

What you'll do

• Supervise, coach, and develop SOC team members
• oversee alarm events, incidents, emergency notifications, and customer interactions
• monitor performance and quality
• handle escalations
• coordinate emergency response communications
• support scheduling and staffing
• conduct quality reviews
• maintain proficiency with monitoring and access-control systems
• report operational metrics.

What we're looking for

Skills & competencies

soc supervisor

third shift

11:00 pm–7:30 am

jacksonville fl

safetouch security

alarm monitoring

security operations

emergency response

customer support

$26/hr

weekend and holiday availability

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) with match
• paid time off and holidays
• professional development and growth opportunities.

Why this role

Third shift is 11:00 p.m.–7:30 a.m.; must be able to work weekends and some holidays, with overtime as business needs require. Travel is not required. Benefits include medical, dental, vision, 401(k) match, paid time off, holidays, and professional development.

About the employer

SafeTouch Security is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.