Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Olive Branch, MS, with annual pay of $35,000–$50,000. The position supports Bert West - State Farm Agent and the agency's customer relationships. The representative responds to policy questions, helps customers make policy changes, and processes and follows up on claims. Accurate records and coordination with agency colleagues help deliver customer experiences that support the agency's growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

bert west state farm agent

olive branch ms

insurance

policy information

policy changes

claims processing

customer records

$35,000–$50,000 per year

license reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

The agency describes a close-knit team and offers license reimbursement, performance-based bonuses, flexible scheduling, paid time off, training, and development. Previous customer-service experience is preferred.

About the employer

Bert West - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.