Insurance Account Representative — State Farm Agent Team Member

Job overview

The Insurance Account Representative — State Farm Agent Team Member is an onsite, full-time role in Dearborn Heights, MI. Compensation is $40,000–$45,000 per year. The position supports customers of Phil Pappas’s State Farm agency. The representative helps customers understand and manage their insurance accounts by answering questions, handling policy updates and billing inquiries, and maintaining accurate records. The role builds customer relationships and supports a responsive agency service experience.

What you'll do

• Build customer relationships
• answer questions
• assist with policy changes, updates, billing questions, and documents
• communicate by phone, email, and in person
• explain coverage and options
• follow up on customer needs
• maintain accurate records
• collaborate with the agency team.

What we're looking for

Skills & competencies

insurance account representative

state farm agent team member

dearborn heights mi

phil pappas

full-time

customer service

policy changes

billing support

property and casualty license

training and development

paid time off

$40k–$45k

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• training and development
• paid time off
• company parties.

Why this role

A Michigan Property and Casualty license is required before starting; applicants willing to obtain the license are encouraged to apply.

About the employer

Phil Pappas - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.