Customer Service Sales Specialist I, Abbott Road
Employment type
Full-time
Work setting
On-site
Location
Anchorage, AK
Schedule
Day shift
Posted
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Job overview
The Customer Service Sales Specialist I role is onsite in Anchorage, Alaska 99509. Compensation is not specified. The role supports GCI customers by providing product and service information, sales assistance, and customer service. The specialist consults with customers, recommends suitable products and plans, and handles service inquiries. The role contributes to customer retention and sales goals by providing product education and resolving routine issues or escalating more complex concerns.
What you'll do
- Help customers select products and plans
- meet sales goals and metrics
- identify opportunities to upsell and cross-sell
- respond to customer inquiries and complaints
- maintain knowledge of GCI products, promotions, and competitor offers
- attend ongoing product training
- process and track customer information and cash transactions.
What we're looking for
- Skills & competencies
- customer service sales specialist ianchorage akcustomer serviceretail salestelecommunicationsproduct salesupsellingcross-sellingcustomer retentiongci
- Work arrangement
- Weekend coverage required
Why this role
Entry-level retail sales role with training across GCI products, services, and applications.
About the employer
GCI Communication Corp is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Wireless Telecommunications Carriers (except Satellite)
- Occupation code
- 41-3091.00
You'll be redirected to the employer's application page.
Listing ID: c68ef6a0-3939-451a-a427-fed5c7977e6d