Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Corning, NY, with pay of $16–$18 per hour. Jackson Hewitt provides tax preparation services, and this position supports client experiences at its offices. The associate welcomes and engages clients, helps manage appointments and follow-ups, and keeps clients informed during visits. The role supports office operations and client engagement while offering an entry point to learn customer-focused service and tax preparation-related processes.

What you'll do

• Engage with clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

seasonal client support associate

corning ny

jackson hewitt

$16–$18/hr

full-time

onsite

client service

appointment confirmation

client follow-up

office support

tax preparation training

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• employee discounts
• flexible schedule
• training and development
• low-cost healthcare, dental, and vision options
• Teladoc
• identity theft protection
• tax preparation training
• PTIN registration reimbursement
• referral opportunities
• continuing tax education
• advancement opportunities
• eligible medical and prescription benefits and 401(k) match.

Why this role

Seasonal position; customer service or sales experience preferred but not required; free tax preparation training and PTIN registration reimbursement are listed.

About the employer

Jackson Hewitt - AHC is hiring for this role. Industry: Tax Preparation Services. Sector: 54.