VPN LTE Ticket Management Solution Customer Service Skills Consultant
Employment type
Full-time
Work setting
On-site
Location
Nashville, TN
Schedule
Day shift
Posted
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Job overview
The VPN LTE Ticket Management Solution Customer Service Skills Consultant is an onsite role based in Nashville, TN. Compensation is not specified for this position, which supports the Tennessee Department of Transportation (TN-DOT). This role provides technical support and troubleshooting for network, hardware, and application issues. The consultant manages tickets and provides remote and onsite support to ensure efficient operations.
What you'll do
- Perform printer administration and troubleshooting.
- Manage Active Directory accounts.
- Support and deploy iOS devices.
- Provide video conferencing support for Cisco Webex and MS Teams.
- Troubleshoot network issues including VPN and LTE.
- Resolve application and account permission issues.
- Manage tickets in ServiceNow.
What we're looking for
- Skills & competencies
- full-timeday shiftnashville tncoolsoftit consultantnetwork troubleshootingvpnlteservicenowonsitetechnical supportit services
- Work arrangement
- Weekend coverage required
Benefits & perks
- Contract position, compensation DOE.
Why this role
Requires local candidate and onsite presence.
About the employer
COOLSOFT is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1244.00
You'll be redirected to the employer's application page.
Listing ID: c66dfad4-363c-4cb6-bc27-36dc0a68e52d