Service Advisor — Freeman Toyota

Job overview

The Service Advisor role is onsite in Hurst, TX. Compensation is not specified. The position supports the Freeman Toyota service department and serves as a liaison between customers and service technicians. The role helps customers understand and coordinate vehicle repairs and maintenance, while supporting service quality and customer satisfaction through clear communication, accurate estimates, and follow-up.

What you'll do

• Greet service department customers
• listen to customers and translate repair needs for technicians
• provide repair and maintenance estimates
• explain repairs and costs
• follow up on repairs and keep customers informed
• sell and manage extended warranties
• inspect repair quality
• notify customers when vehicles are ready
• handle minor concerns and complaints
• keep the Service Manager informed
• maintain dealership customer satisfaction standards.

What we're looking for

Skills & competencies

service advisor

automotive service

toyota dealership

customer service

repair estimates

service department

customer follow-up

hurst tx

freeman auto group

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, HSA savings plan, dental, vision, 401(k), basic life insurance, accident and critical illness insurance, paid training, short-term disability, and employee purchase program.

Why this role

The posting emphasizes customer service, low-pressure and high-integrity upselling, and communication between customers and service technicians.

About the employer

Freeman Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.