Telephone Operator (Part-Time)

Job overview

The Telephone Operator role is onsite in Ocala, FL, and is part-time; compensation is not specified. The operator is a first point of contact for patients at SIMEDHealth. The role supports patient access and clinic operations by answering and directing calls, helping with general inquiries, scheduling appointments, verifying insurance, and maintaining accurate patient information and communications.

What you'll do

• Answer and direct patient calls using a multi-line phone system
• respond to general service inquiries
• verify and update patient information and document healthcare information in patient charts
• type detailed notes
• schedule appointments and verify insurance
• use the electronic fax server
• read hospital call schedules and review provider availability
• retrieve and return voicemail calls
• follow HIPAA and safety policies
• provide basic information about providers and services.

What we're looking for

Skills & competencies

telephone operator

clinic assistant

patient calls

appointment scheduling

insurance verification

electronic medical records

hipaa

ocala fl

simedhealth

part-time

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, life, dental and vision benefits
• 401(k)
• profit sharing
• paid time off
• paid holidays
• wellness discounts.

Why this role

Part-time clinic role requiring a high school diploma or equivalent and proficiency in Microsoft Word and Outlook. Experience with electronic medical records is listed; benefits include health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, and wellness discounts.

About the employer

SIMEDHealth is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.