Technical Support Specialist

Job overview

The Technical Support Specialist is an onsite role based in Birmingham, AL. Compensation is not specified, and the role supports the 24/7/365 technical operations team. This role exists to provide critical support for computer systems and applications. The specialist contributes to the team by acting as the main communication link between customers, support staff, and management to ensure rapid resolution of technical issues.

What you'll do

• Monitor system health
• provide front-line problem resolution
• notify customers of outages
• document cases
• comply with access policies
• support business continuity.

What we're looking for

Skills & competencies

full-time

day shift

birmingham al

technical support

it

systems monitoring

problem resolution

critical infrastructure

rotating shifts

on-site

Work arrangement

• Weekend coverage required

Benefits & perks

• Training, career development, support for business continuity.

Why this role

24/7/365 team, rotating shifts, critical infrastructure support.

About the employer

4P Consulting Inc. is hiring for this role. Industry: Other Computer Related Services. Sector: 54.