Service Advisor

Job overview

The Service Advisor works onsite in Clive, IA. Compensation is described as competitive with high earning potential, but no numeric pay is specified. Smart Honda of Des Moines is part of the family-owned Gurley Leep Automotive Family. The advisor serves as the customer’s point of contact through vehicle service by understanding concerns, explaining repair options, coordinating appointments, and communicating progress. The role supports the service department by maintaining accurate repair records and helping customers have a positive service experience.

What you'll do

• Welcome customers and build relationships
• understand vehicle concerns and recommend services
• prepare estimates and explain repair options
• schedule appointments and coordinate with the service department
• update customers during repairs
• review completed work
• maintain repair orders and service records.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

repair estimates

appointment scheduling

service department

clive ia

smart honda of des moines

flexible hours

five-day workweek

up to 10 days pto

medical insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Up to 10 days of PTO in the first year
• medical, dental, vision, and life insurance
• 401(k) with company match
• vacation savings program with company match
• paid training
• scholarship program for dependents
• referral program.

Why this role

Five-day workweek with flexible hours; up to 10 days of PTO in the first year; paid training and professional development; customer service experience is preferred, and training is available for the right person.

About the employer

Smart Honda of Des Moines is hiring for this role. Industry: New Car Dealers. Sector: 44.