Front Office Supervisor

Job overview

The Front Office Supervisor role is onsite in Palo Alto, CA. Compensation is $27–$27.50 per hour. The supervisor supports the hotel’s Front Office team and helps deliver a welcoming, consistent guest experience. The role exists to guide daily Front Desk operations while remaining engaged with guests and team members. By coaching associates, monitoring service standards, and helping resolve guest concerns, the supervisor contributes to efficient hotel operations and positive guest experiences.

What you'll do

• Support daily Front Desk activities
• oversee and participate in guest check-in and check-out
• ensure guest records and payment methods are accurate
• monitor Front Desk operations and service standards
• coach and train associates
• assist with staffing, payroll, and shift coverage
• respond to guest questions and complaints
• coordinate with other hotel departments.

What we're looking for

Skills & competencies

front office supervisor

palo alto ca

radiate hospitality

guest experience

front desk operations

hotel hospitality

team coaching

check-in and check-out

guest relations

staffing coordination

$27–$27.50/hour

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and career development opportunities are mentioned
• specific benefits are not listed.

Why this role

Previous front desk, reservations, guest services, or hospitality experience and at least one year of supervisory or leadership experience are preferred. Flexible availability may include mornings, evenings, weekends, and holidays.

About the employer

Radiate Hospitality, LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.