Shift Leader

Job overview

The Shift Leader role is onsite in Matthews, NC; compensation is not specified. The position supports the management team at a Jersey Mike’s location and helps deliver the restaurant’s customer service and food-quality standards. The Shift Leader coaches staff, leads a crew of two to five, and helps run daily restaurant operations. The role includes customer service, food preparation, cash handling, sanitation, opening and closing tasks, and training and developing team members.

What you'll do

• Coach staff in customer service
• prepare high-quality food
• handle cash
• follow training programs and policies
• develop team members
• support marketing and sales
• maintain cleanliness and sanitation
• serve as key holder
• open and close the store
• prepare bread and food
• slice products
• lead a crew of two to five.

What we're looking for

Skills & competencies

shift leader

restaurant operations

quick-service restaurant

customer service

food preparation

cash handling

team leadership

sanitation

key holder

matthews nc

jersey mike's

38–40 hours/week

Work arrangement

• Weekend coverage required

Why this role

Key-holder role requiring certification in all four restaurant positions and the ability to move or transport up to 50 pounds.

About the employer

3147 Jersey Mike's Plantation is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.