Online Sales Counselor

Job overview

The Online Sales Counselor role is listed for Charlotte, NC or Myrtle Beach, SC, with remote work considered; business travel may be required. Compensation is not specified. The position supports AmeriCraft Homes by serving as an initial contact for prospective home buyers and connecting them with the sales team. The counselor responds to online inquiries, builds buyer interest, and schedules onsite or virtual appointments. Through timely follow-up and a warm handoff, the role helps prospective buyers move from initial interest toward a conversation with a sales consultant.

What you'll do

• Respond promptly to email leads
• handle inbound calls to generate onsite or virtual appointments
• make outbound calls to database leads
• follow up with online prospects
• serve as a concierge and hand off prospects to the sales team or rental management company
• provide an overview of features and benefits
• use discovery questions to identify buyer interests
• deliver a positive experience for buyers and their representatives.

What we're looking for

Skills & competencies

online sales counselor

full-time

charlotte nc

myrtle beach sc

remote considered

americraft homes

home sales

online leads

inbound calls

outbound calls

appointment setting

salesforce crm

buyer follow-up

business travel possible

Work arrangement

• Weekend coverage required

Why this role

Remote work considered; business travel possibly required; supports multiple properties

About the employer

Falcone Group is hiring for this role. Industry: New Housing For-Sale Builders. Sector: 23.