Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Donaldsonville, LA. Compensation is $50,000–$60,000 per year. The role supports Cliff Ourso’s State Farm insurance agency and its service to community members. The representative helps customers with insurance questions and policy updates, processes claims and follows up, and maintains accurate interaction records. This customer-facing work supports positive customer experiences and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims processing

customer follow-up

customer records

donaldsonville la

$50,000–$60,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, health insurance, and paid time off.

Why this role

The posting notes potential internal growth opportunities for especially driven and sales-minded candidates.

About the employer

Cliff Ourso - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.