Patient Relations Specialist
Employment type
Full-time
Work setting
On-site
Location
Lafayette, LA
Schedule
Day shift
Posted
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Job overview
The Patient Relations Specialist works onsite in Lafayette, LA. Compensation is not specified. The role supports Sleep Management LLC’s referral line and patient-facing service operations. By responding to referral calls, assisting callers with company services, and directing referral sources to the appropriate sales contact, this specialist helps maintain clear communication and support referral activity.
What you'll do
- Answer inbound calls relating to the referral line
- use knowledge of the patient database and billing system and company products and services to assist callers
- collect data for referral sources
- direct referral sources to the appropriate sales contact.
What we're looking for
- Skills & competencies
- patient relations specialistlafayette lasleep management llcreferral callspatient databasebilling systemreferral sourcescustomer servicecrm softwarems officemonday–friday8:00 a.m.–5:00 p.m.
- Work arrangement
- Weekend coverage required
Why this role
The posting specifies Monday–Friday, 8:00 a.m.–5:00 p.m. and hands-on experience with CRM software and MS Office; a bachelor’s degree is a plus.
About the employer
Sleep Management LLC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Outpatient Care Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: c5a37a03-c060-49d5-afa5-d8a1486e834b