Hospitality Hero
Employment type
Full-time
Work setting
On-site
Location
Casper, WY
Schedule
Day shift
Posted
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Job overview
The Hospitality Hero is a full-time onsite role based in Casper, WY. Compensation is not specified for this position, which supports the resident experience team at Casper Mountain Rehabilitation and Care Center. This role serves as an ambassador of hospitality, building relationships with residents and families, resolving concerns, and creating memorable experiences to ensure every resident feels cared for.
What you'll do
- Conduct daily resident rounding
- build relationships
- resolve concerns
- welcome new residents
- contact family members weekly
- manage CareCash program
- request reviews.
What we're looking for
- Skills & competencies
- full-timecasper wyhospitalitysenior livingcustomer serviceresident experienceculturerehabilitationcasper mountainambassador
- Work arrangement
- Weekend coverage required
Why this role
Reports to Administrator; works with Peaks Healthcare Consulting on culture initiatives.
About the employer
Casper Mountain Rehabilitation and Care Center is hiring for this role. Industry: Nursing Care Facilities (Skilled Nursing Facilities). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Nursing Care Facilities (Skilled Nursing Facilities)
- Occupation code
- 39-9099.00
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Listing ID: c59290b4-0eb5-4312-9260-a9210c91d2f8