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Maintenance Technical Support Coordinator IV

Ryder System · Albany, NY · Customer Service

Compensation

$28 – $28 /hr

Employment type

Contract

Work setting

On-site

Location

Albany, NY

Schedule

Day shift

Posted

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Job overview

The Maintenance Technical Support Coordinator IV is a contract role based in Albany, NY, with an hourly rate of $28.00. This position supports the Ryder System customer service department. The role takes complete ownership of Tier 2 emergency roadside cases, determining whether to send internal technicians or third-party providers to resolve technical issues on lease or contract vehicles.

What you'll do

  • Assess and troubleshoot roadside breakdowns, assist with escalations, provide technical knowledge to the maintenance team, and mentor Tier 1 staff.

What we're looking for

Skills & competencies
contract
day shift
albany ny
ryder system
maintenance
technical support
customer service
roadside
fleet
hourly
$28/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, prescription, dental, vision, life insurance, disability insurance, paid time off, 401(k) retirement savings plan.

Why this role

Contract position with autonomy in decision-making.

About the employer

Ryder System is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.

Additional details

Industry sector
81
Industry
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
Occupation code
49-9069.00
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