Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Joliet, IL. Compensation is not specified. The advisor supports the vehicle service and repair process by coordinating communication between customers and technicians at Thomas Nissan of Joliet.

What you'll do

• Greet customers and assess vehicle concerns
• build customer relationships and address concerns
• provide clear updates between customers and technicians
• track service progress and manage technician schedules
• identify sales opportunities and implement promotions
• conduct quality checks
• assist with improving standard operating procedures.

What we're looking for

Skills & competencies

automotive service advisor

joliet il

thomas nissan of joliet

customer relations

vehicle service

repair coordination

technician liaison

workflow management

sales opportunities

quality assurance

driver's license

spanish a plus

Work arrangement

• Weekend coverage required

Why this role

A valid driver's license with a clean driving record is required. Prior automotive service advisor experience is preferred, and Spanish-speaking ability is a plus. Training in customer service, advisory skills, and quality control is required.

About the employer

Thomas Nissan of Joliet is hiring for this role. Industry: New Car Dealers. Sector: 44.