Case IH Service Writer

Job overview

The Case IH Service Writer role is onsite in Sioux Falls, SD. The posting lists annual pay of $50,000–$85,000 based on prior experience. Sioux International is a locally owned and operated Case IH dealer with more than 50 years in business, and the role supports its Service Team. The service writer prepares accurate service tickets and warranty claims, coordinates customer calls and scheduling, and helps route service technicians. The role supports timely service operations and compliance with dealership and manufacturer processes.

What you'll do

• Complete service tickets accurately and promptly
• submit manufacturer warranty claims
• stay current on warranty processes
• maintain failed-parts inventory and return requested parts
• start and assign technician tickets
• take overflow calls from the Service Manager
• complete other assigned projects.

What we're looking for

Skills & competencies

case ih service writer

sioux falls sd

sioux international

service department

service tickets

warranty claims

technician scheduling

customer calls

parts inventory

$50k–$85k

quarterly bonuses

401(k) match

health insurance

dental

vision

life insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Quarterly performance bonuses, 401(k) with match, company-subsidized health, dental, vision, and life insurance, and yearly pay raises based on performance and cost of living.

Why this role

The posting describes quarterly performance bonuses and yearly pay raises based on performance and cost of living.

About the employer

Sioux International Inc. is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.