Director of Operations

Job overview

The Director of Operations role is onsite in Boston, MA. Compensation is not specified. The director leads operations at a Puttshack venue combining tech-enabled miniature golf, a full-service restaurant and bar, and event space. As the venue’s senior leader, the director oversees daily operations, team development, financial performance, and guest experience. The role aligns venue execution with company standards while supporting safe, efficient operations and business objectives.

What you'll do

• Oversee venue operations across games and technology, food and beverage, and the overall environment
• manage systems, reporting, inventory, and events
• manage budgets and forecasts
• hire, train, and develop associates
• maintain staffing and schedules
• monitor guest feedback and implement improvements
• ensure compliance with health, safety, and employment requirements.

What we're looking for

Skills & competencies

director of operations

full-time

boston ma

puttshack

venue operations

guest experience

food and beverage

miniature golf

event space

team leadership

financial management

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible full-time associates may receive health, dental, and vision coverage options
• 401(k) matching
• company-paid life and AD&D insurance
• voluntary short- and long-term disability insurance.

Why this role

Leads a multifaceted venue with miniature golf, food and beverage, and event operations.

About the employer

Puttshack is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.