Customer Service Representative (State Farm Agent Team Member)

Job overview

The Customer Service Representative (State Farm Agent Team Member) role is onsite in Birmingham, AL. Compensation is stated as $50,000–$80,000 per year in the feed. The role supports Jud Bennett - State Farm Agent in delivering customer experiences that reinforce the growth of the insurance agency. The representative handles customer inquiries and policy information, assists with policy changes and updates, processes insurance payments, and maintains accurate interaction records. The work helps the agency respond to customer needs and coordinate service across its team.

What you'll do

• Greet customers in person and by phone
• answer inquiries and provide policy information
• assist with policy changes and updates
• process insurance payments and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

birmingham al

insurance

customer inquiries

policy information

policy changes

payment processing

customer records

communication skills

multitasking

health insurance

401(k)

unlimited pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Life and disability insurance, unlimited PTO, 401(k), performance-based bonus, health insurance, flexible schedule, advancement opportunities, and training and development.

Why this role

Benefits listed include life and disability insurance, unlimited paid time off, 401(k), performance-based bonus, health insurance, flexible schedule, advancement opportunities, and training and development.

About the employer

Jud Bennett - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.