Patient Account Representative

Job overview

The Patient Account Representative is a primarily remote role with occasional onsite requirements in Rome, GA. Compensation is not specified in the posting. This role supports the Advance Rehabilitation team by managing billing and insurance processes to ensure financial accuracy. The purpose of this role is to process insurance claims, verify policy information, and resolve billing discrepancies. The representative tracks payments, follows up on outstanding balances, and communicates with insurance companies and patients to ensure efficient revenue cycle management.

What you'll do

• Process insurance claims
• verify policy information
• manage accounts receivable
• reconcile financial records
• communicate with insurance companies and patients
• work aging reports
• research unpaid claims
• submit appeals.

What we're looking for

Skills & competencies

full-time

day shift

rome ga

patient account representative

u.s. physical therapy

medical billing

remote

hybrid

no on-call

no travel required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), Paid Time Off, Sign-on bonuses, Continuing Education, Mentorship.

Why this role

Mentorship and continuing education; in-house APTA accredited residency program; community service opportunities.

About the employer

U.S. Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.