Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Stoughton, WI. Pay is $40,000–$55,000 per year, with hourly pay plus commission or bonus also described in the posting. The position is with an independent State Farm contractor agent, not State Farm Insurance Companies. The representative builds customer relationships, follows up on client needs, explains insurance options through needs-based reviews, develops leads, schedules appointments, and markets suitable products and services. The role supports the agent’s customer service and business development activities.

What you'll do

• Establish customer relationships and follow up as needed
• use a customer-focused, needs-based review process to explain insurance options
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

stoughton wi

state farm agent

insurance

customer relationships

needs-based reviews

lead development

appointments

product marketing

$40k–$55k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, flexible schedule, paid time off, training and development, advancement opportunity, hourly pay plus commission or bonus.

Why this role

Employees of State Farm agents are employed by independent contractor agents, not State Farm Insurance Companies; applicable licensing requirements and training programs must be completed.

About the employer

Abbey Welsh - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.