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Pro Experience Manager

Home Depot · Orlando, FL · Store Leadership

Employment type

Full-time

Work setting

On-site

Location

Orlando, FL

Schedule

Day shift

Posted

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Job overview

The Pro Experience Manager is an onsite leadership role based in Orlando, FL, with compensation not specified. This position supports the store leadership team at Home Depot by overseeing store standards, operational processes, and the Pro customer experience. The role exists to drive sales, loyalty, and Pro Xtra signups while ensuring efficient customer flow and on-time deliveries. The manager coaches associates on safety and service standards while performing Manager on Duty responsibilities to maintain operational continuity.

What you'll do

  • Oversee store standards and Pro customer service
  • manage Pro area flow
  • validate delivery accuracy
  • coach and train associates
  • perform opening and closing operations.

What we're looking for

Skills & competencies
full-time
day shift
orlando fl
home depot
retail management
pro services
leadership
onsite
no travel
customer experience
Work arrangement
  • Weekend coverage required

Why this role

Leadership role with 4 direct reports.

About the employer

Home Depot is hiring for this role. Industry: Residential Property Managers. Sector: 53.

Additional details

Industry sector
53
Industry
Residential Property Managers
Occupation code
41-1011.00
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