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Sr. Customer Service Representative

ShipMonk · Pittston, PA

Employment type

Full-time

Work setting

On-site

Location

Pittston, PA

Schedule

Day shift

Posted

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Job overview

The Sr. Customer Service Representative is an onsite position located in Pittston, PA. Compensation is not specified, and the role supports the merchant services at ShipMonk. This role serves as the primary point of contact for merchants, facilitating issue resolution and building long-term relationships. The representative contributes to the team by managing contact queues, partnering with warehouse management, and identifying opportunities to improve the merchant experience.

What we're looking for

Skills & competencies
full-time
day shift
pittston pa
shipmonk
sr. customer service representative
business
onsite
logistics
e-commerce
customer service
Work arrangement
  • Weekend coverage required

About the employer

ShipMonk is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Process, Physical Distribution, and Logistics Consulting Services
Occupation code
43-4051.00
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