Director of Inside Sales Operations

Job overview

The Director of Inside Sales Operations role is onsite in the Kansas City area, with the listing location in Overland Park, KS. The stated base salary is $90,000–$120,000 per year. The employer is an established nationwide supplier of industrial, safety, material-handling, and operational products serving business customers. Reporting to executive leadership, the director leads the Inside Sales and Customer Service teams and improves department structure, consistency, and accountability. The role develops people, strengthens day-to-day processes, and uses metrics to support efficient, customer-focused operations.

What you'll do

• Oversee Inside Sales and Customer Service teams
• develop managers and employees
• improve processes, communication, and accountability
• use metrics and reporting to guide decisions
• work cross-functionally with sales, operations, procurement, and IT
• support customer-facing team performance and service.

What we're looking for

Skills & competencies

director of inside sales operations

inside sales

customer service

sales operations

team leadership

b2b

overland park ks

kansas city area

full-time

$90,000–$120,000/year

industrial supply

crm

salesfirst recruiting

Work arrangement

• Weekend coverage required

Benefits & perks

• Fully paid employee medical insurance
• dental and vision coverage
• company-provided life insurance
• 401(k) with company match.

Why this role

The role offers direct access to executive leadership and responsibility for two customer-facing teams.

About the employer

SalesFirst Recruiting-1 is hiring for this role. Industry: Other Miscellaneous Nondurable Goods Merchant Wholesalers. Sector: 42.