Las Cruces Collections Representative

Job overview

The Las Cruces Collections Representative role is listed in Las Cruces, NM; the posting does not specify a remote arrangement, so it is described as onsite. Pay is $12.65–$14.51 per hour. MCI provides contact center and business services, and this role supports account recovery operations.

What you'll do

• Contact open accounts using contact center technology and recovery strategies
• identify appropriate payment plans
• negotiate payment terms professionally
• make outbound and receive inbound calls
• follow scripts and procedures
• address collection-call challenges
• meet monthly goals
• attend meetings and training and follow attendance and schedule requirements.

What we're looking for

Skills & competencies

collections representative

las cruces nm

mci careers

accounts receivable

account recovery

inbound calls

outbound calls

negotiation

paid training

full-time

$12.65–$14.51/hr

Work arrangement

• Weekend coverage required

Why this role

Entry-level position with paid two-week professional recovery agent training. Prior contact center, customer service, tech support, sales, or back-office support experience is required.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.