Shift Leader

Job overview

The Shift Leader role is onsite in Framingham, MA. Compensation is $16.50–$18.00 per hour. The role supports operations at a Dunkin’ franchise location and is part of a management team with opportunities for advancement. The Shift Leader assists the management team with running a single shift and serves as a role model for team members. The position contributes to customer service and consistent restaurant operations, with prior quick-service restaurant experience requested.

What you'll do

• Assist the management team with operations during a shift
• model friendly and positive conduct
• support customer service
• communicate effectively with team members and management.

What we're looking for

Skills & competencies

shift leader

framingham ma

dunkin'

restaurant operations

team leadership

customer service

quick-service restaurant

paid training

career advancement

$16.50–$18/hr

fresh start bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off for full-time employees, paid training, medical and dental insurance, voluntary insurance options, college degree program, employee discounts, and hotel discounts.

Why this role

Paid training, career advancement opportunities, and an affordable college degree program are offered. Applicants may ask about a Fresh Start Bonus of up to $500 over the first year.

About the employer

Dunkin 334 Waverly Street Donuts LLC is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.