Accounts Receivable Officer

Job overview

The Accounts Receivable Officer role is hybrid, with at least two weekly office days in Hato Rey, Puerto Rico; compensation is not specified. The position manages customer accounts, billing, and collection activity. The role supports accurate financial records and timely recovery of outstanding payments while providing professional customer service. It investigates account discrepancies, coordinates payment arrangements when needed, and maintains compliant collection documentation.

What you'll do

• Contact customers by phone, email, or other channels about outstanding payments and account questions
• analyze accounts for overdue balances and discrepancies
• record and apply payments accurately
• prepare and send invoices
• reconcile customer accounts and investigate differences
• establish payment agreements or plans when needed
• produce collection and balance reports
• maintain records of collection activity and communications
• follow applicable laws, regulations, and internal policies.

What we're looking for

Skills & competencies

accounts receivable officer

collections

billing

payment reconciliation

customer accounts

hybrid

hato rey puerto rico

monday–friday

alternating saturdays

occasional sunday availability

jobtracks

Work arrangement

• Weekend coverage required

Why this role

The posting requires an associate degree in Accounting, Finance, or Business Administration, prior collections and clerical experience, MS Office knowledge, and availability for alternating Saturdays and occasional requested Sunday work. Schedule options are Monday–Friday, 9 a.m.–6 p.m. or noon–9 p.m.

About the employer

JobTracks, Inc. is hiring for this role. Industry: Collection Agencies. Sector: 56.