Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Job overview

The Bilingual Multi-Location Branch Customer Service Specialist (Spanish) is an onsite, full-time role based in Miami Beach, FL. Compensation is not specified for this position, which supports multiple local Sherwin-Williams branches. This role is dedicated to providing consistent, high-quality customer service across several branches. The specialist will help customers identify the right products for their projects, process transactions, and contribute to the overall sales success of the assigned store locations.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

miami beach fl

spanish

bilingual

retail

customer service

sales

paint

sherwin-williams

multi-location

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible for company benefits as per Sherwin-Williams policy.

Why this role

Bilingual Spanish/English required; Multi-location coverage.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.