Front Office Supervisor

Job overview

The Front Office Supervisor works onsite in Kissimmee, FL; compensation is not specified. The role supports Carter Hospitality Group’s hotel front office operations and guest service. This supervisor coordinates daily front desk work and team performance to uphold hotel service standards. The role oversees guest arrivals and departures, reservations, staff scheduling and training, and coordination with other departments to support a smooth guest experience.

What you'll do

• Supervise front desk operations and team performance
• oversee check-in and check-out, reservations, lobby traffic, and guest inquiries
• schedule and train employees
• lead pre-shift meetings
• maintain hotel policies and service standards
• coordinate guest requests with other departments
• perform cashier duties and maintain front office cleanliness and security procedures.

What we're looking for

Skills & competencies

front office supervisor

hotel operations

front desk

guest services

team supervision

check-in and check-out

reservations

scheduling

training

kissimmee fl

carter hospitality group

health insurance

paid time off

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off
• 401(k) matching.

About the employer

Carter Hospitality Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.