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Customer Service Representative

Hormann Northwest Door LLC · Sumner, WA · Customer Service

Compensation

$18 – $23.58 /hr

Employment type

Full-time

Work setting

On-site

Location

Sumner, WA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is an onsite position based in Sumner, WA. Compensation is $18.00–$23.58 per hour. This role supports the customer service department at Hormann Northwest Door LLC. The role exists to provide knowledgeable support to customers regarding product information, order status, and pricing. The representative resolves issues and promotes sales to ensure customer satisfaction.

What you'll do

  • Field inbound support calls.
  • Take sales calls and offer upsells.
  • Troubleshoot customer service problems.
  • Process orders.
  • Help customers navigate the website.

What we're looking for

Skills & competencies
full-time
day shift
sumner wa
customer service
support
manufacturing
garage doors
$18-$23.58/hr
onsite
sales
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) with match, health/dental/vision insurance, and tuition reimbursement.

Why this role

Opportunity to work in the manufacturing/garage door industry.

About the employer

Hormann Northwest Door LLC is hiring for this role. Industry: Metal Window and Door Manufacturing. Sector: 33.

Additional details

Industry sector
33
Industry
Metal Window and Door Manufacturing
Occupation code
43-4051.00
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