Ecommerce & Web Orders Customer Service
Employment type
Full-time
Work setting
On-site
Location
Brea, CA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Ecommerce & Web Orders Customer Service role is an onsite position located in Brea, CA. Compensation is not specified, and this role supports the digital sales operations at Thermal Identification Technologies. This role exists to manage online orders and provide support to digital customers. The representative ensures that web orders are processed accurately and that customer inquiries are resolved promptly across multiple platforms.
What you'll do
- Process and track web orders, resolve customer inquiries via chat/email/phone, manage social media engagement, troubleshoot website issues, and handle returns and refunds.
What we're looking for
- Skills & competencies
- full-timeday shiftbrea caecommercecustomer serviceweb ordersdigital supportsocial mediatech-savvyretail
- Work arrangement
- Weekend coverage required
Why this role
Requires proficiency in ecommerce platforms like Shopify and CRM software.
About the employer
Thermal Identification Technologies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: c4499fb8-0a9f-42a5-9a73-b59aeda48e06