Technical Support Analyst (Tier 2)
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Technical Support Analyst (Tier 2) role is an onsite position located in Austin, TX. Compensation is not specified for this role, which supports the technical team at GCS Technologies. This role exists to provide high-level technical support to hundreds of organizations. The analyst contributes to the team by maintaining technical competence and resolving complex issues.
What you'll do
- Provide remote and on-site technical support, administer Azure and Office 365, and participate in after-hours support rotation.
What we're looking for
- Skills & competencies
- full-timeday shiftaustin txtechnologytechnical supportonsiteno on-callweekend workazureit
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible PTO, medical/dental/vision insurance, life and disability insurance.
Why this role
75-100% work-from-home options for local residents, not a typical help desk.
About the employer
GCS Technologies is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1232.00
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Listing ID: c4209915-e46d-4cd2-ab4f-ead3d2282f50