Office Manager, Multi-Specialty Medical Clinic

Job overview

The Office Manager, Multi-Specialty Medical Clinic role is onsite in Rochester, NY, with a stated salary range of $56,250–$81,000 per year. The position supports Trillium’s clinic and its mission to expand access to high-quality, compassionate care. The role oversees daily clinic operations and staff so patient flow, access, compliance, and service quality are maintained. Using Epic dashboards and collaboration with clinical and administrative colleagues, the manager identifies operational needs and supports improvements to clinic performance and patient experience.

What you'll do

• Oversee daily clinic operations and patient flow
• monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards
• coordinate staffing schedules and PTO
• ensure compliance with HIPAA, PCMH, and FQHC requirements
• track productivity and patient access metrics
• supervise, hire, onboard, train, and evaluate front-office and clinic support staff
• support patient experience and quality improvement
• oversee supplies, equipment, IT and Epic access
• support provider integration and staff training.

What we're looking for

Skills & competencies

office manager

medical clinic

multi-specialty clinic

clinic operations

epic

staff supervision

patient experience

healthcare management

rochester ny

trillium health

$56,250–$81,000 per year

Work arrangement

• Weekend coverage required

Why this role

Uses Epic management dashboards and productivity data to guide clinic operations and staff support.

About the employer

TRILLIUM HEALTH INC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.